Your Full service partner
Optimal Presence on All Relevant Travel Portals
As a full service partner, we take care of the complete management and optimization of your hotel’s presence on all major travel portals. We ensure that your property is showcased in the best possible way and appears prominently in travelers’ search results. We handle the setup and maintenance of your hotel profiles, regular updates of prices and availability, and responding to guest reviews.
Setup and Maintenance of Your Hotel Presence
Your Full service partner
We make sure your property is visible on the most important travel portals such as Booking.com, Expedia, Agoda, and other platforms. Our focus is on a compelling presentation that appeals to travelers and encourages bookings.
- Creation of professional hotel profiles with attractive photos and detailed descriptions.
- Regular updates of your room rates and availability, adjusted according to season and demand.
- Optimization of your visibility through targeted actions to improve your ranking in search results.
24/7 Communication with Your Guests
Your Full service partner
Our team is available to you and your guests year-round. We respond to inquiries, handle special requests, and are ready to assist with any questions. This relieves your staff and ensures smooth communication, enhancing guest satisfaction and positive reviews.
- Guest communication and support
- Responding to all inquiries regarding room availability, special requests, and booking details – 24 hours a day, seven days a week.
- Coordination of special requests such as late check-outs, specific room preferences, or special occasions.
- Follow-up and support for guests even after their stay, to build long-term customer relationships.
Professional Review Management
Reviews play a crucial role in travelers’ booking decisions. We manage your reviews and ensure that your property always appears in the best light.
Strategic Reputation Management
- Monitoring and analysis of all reviews on relevant platforms.
- Professional responses to both positive and negative comments, strengthening your online reputation.
- Removal of unjustified reviews that do not comply with guidelines.
Personal Consultation and Continuous Optimization
We understand that every property has individual needs. That’s why we offer you personalized support, considering your specific requirements and developing tailored solutions. Our goal is to continuously increase your bookings and help you reach your full potential.
- Personal consultation and support
- Individual strategy development: Together with you, we create a tailored marketing strategy precisely aligned with your target audience and region.
- Regular performance analyses: We analyze the results of our efforts and adjust our strategies as needed to ensure optimal performance.
- Continuous optimization of your presence: We make sure your property always meets current market demands and trends.
What You Can Expect from Us
As a full-service partner, we offer a comprehensive package that goes far beyond simply managing your hotel’s presence. We see ourselves as your strategic partner, helping you achieve your goals and position your property successfully in the competitive market.
- Complete management of your hotel presence on all relevant travel portals.
- Optimization of your room rates and availability based on market trends and demand fluctuations.
- 24/7 guest service and support in communication with your guests.
- Professional reputation management to improve your review profiles.
- Personal consultation and continuous optimization of your online presence.
How We Start Together
Consultation: We take the time to thoroughly understand your needs and goals. After an initial contact, we analyze your current situation and present the recommended measures.
Data Submission: After the consultation, you provide us with all relevant information, such as current room rates, photos, check-in/check-out times, and special policies.
Creation and Optimization: We begin setting up and optimizing your hotel presence on the relevant travel portals. You always maintain control over all prices and availability.
Ongoing Support: We are always available to assist you and continuously adjust our strategies to maximize your bookings.
Contact Us!
Would you like to learn more about our full-service offerings? Contact us today, and we will show you how we can successfully position your hotel in the online market. info@free-hotel-marketing.com
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